Great Customer Service

Have you ever bought something and regretted your purchase almost immediately?  Either it was too expensive or too impulsive. Whatever the reason...now you need to return it.  It can be a little bit unnerving to return something to the store you bought it from even if you have the receipt.  You might wonder what are they going to think or say.  It can make some people very nervous.  In most cases the return will go smoothly, however there are those times when the customer service department does a terrible job, making you feel frustrated and angry.  Should you have asked about the return policy beforehand, most likely? 

In a world where good customer service has gone by the wayside, where apathetic people wait on us and treat us like they are doing us a favor by doing so. How many times have you stood waiting at a service counter, where the person on the phone has priority over you and you are standing there. We have to say  REALLY? We feel so strongly about Customer Service here at VIVIANE that we have made sure that our return/exchange policy is very simple.  We want you to feel confident when you purchase our products. We want you to know that we stand behind each and every product that we sell.  We have been in business for over 52 years and know a thing or two about, not only good but great customer service.  Our customer service department is trained to handle all of your needs. 

For our customers we have a 30 day money back guarantee to ensure that if in any way you are not 100% pleased with our products, you can exchange or return them. Now how is that for easy.  VIVIANE wants you to have a great experience not only with our products but our company as well.  Now that you know how well we are going to treat you why wouldn't you want to order all your skin care needs from VIVIANE.

Check out our website at: http://www.vivianewoodard.com/